Frequently Asked Questions
Everything you need to know about your Playing For Change shopping experience.
What is the typical shipping time for my order?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements in both inches and centimeters. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your fashion products ethically sourced?
Yes, Playing For Change is committed to ethical manufacturing. We partner with suppliers who provide fair wages, safe working conditions, and prioritize sustainable materials whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.